The Zales credit card is offered in partnership with Citibank, and it is Citi you will interact with in order to pay your bill online or by mail, or to get customer service assistance. All of the information you need to complete any of these tasks is below:
- If you’d like to pay your Zales credit card bill online, log in to your account here to make a payment.
You can also pay your Zales credit card by mail. Send your payment to the following address:
Zales Credit Plan
P.O. Box 183015
Columbus, OH 43218-3015
If you’re having trouble with your payment, or if you have other questions, the Zales credit card customer service phone number is 1-800-586-6923.